AI and ML: The perfect antidote for the healthcare industry

In today’s rapidly evolving world, where technology drives change across every industry, the healthcare sector faces mounting pressure to ensure efficiency and financial sustainability. With rising patient demands, regulatory complexities, and an emphasis on delivering seamless care, healthcare facilities must operate at peak performance to meet expectations. But that’s no easy feat. From revenue capture to claims denial prevention, schedule optimization to spend analytics, healthcare organizations wrestle with numerous challenges. Manual processes, billing errors, and limited visibility hinder operational efficiency, while complex contracts and collections inefficiencies add to the burden.

Healthcare

Healthcare Industry Solutions

Predictive maintenance
Revenue capture
Stop revenue leakage by predicting missed claims and incorrect coding overlooked by traditional rules-based systems using AI/ML. Self-learning ML to improve over time with user interactions and new data.
Quality control
Bolster revenue efficiency
Improve revenue forecasting and reduce revenue leakage through changes to operations using the new insights on revenue capture. Predict and capture claims accurately in the first pass.
Worker safety
Inventory management
Reduce cost and improve patient care by managing optimum PAR levels with PAR level prediction and ensuring healthy inventory turnover rate and promote greater control over inventor ordering.
Worker scheduling optimization
Schedule optimization for critical equipment and therapies
Optimize scheduling from patient admission to staff and critical equipment scheduling with ML-powered dynamic scheduling. Leverage historical patterns and clinical dependencies to deliver faster and better patient care while reducing backlog and improving asset utilization.
Worker scheduling optimization
Real-time location systems
Achieve ML-powered inventory optimization for advanced asset management predictive analytics. Reduce costs, streamline processes, and enhance patient care for healthcare facilities by analyzing critical medical equipment utilization levels.
Worker scheduling optimization
Claims fraud prevention
Detect payer claims fraud early with ML-powered claims review process to identify high instances of overutilization, medical necessity, and coding abnormalities.
Worker scheduling optimization
Claims audit
Improve claims audit effectiveness and coverage with the efficiency of ML-powered claims review.
Spend analytics
Agentic AI for healthcare operations
Healthcare providers can use AI to streamline patient scheduling, track medical inventory, and identify bottlenecks in hospital workflows. An NLP interface integrates with electronic health records (EHR) and back-end systems, improving operational efficiency and enhancing patient care.
Contract analytics
Agentic AI-powered employee engagement and assistance
AI-powered tools streamline onboarding, training, and benefits optimization, ensuring happier and more engaged employees, while reducing turnover and improving workforce efficiency.
Demand forecasting
Automatic call summarization
LLM-GenAI-powered automatic call summarization achieve call summaries for all calls, saving 50% call wrap-up time on average to increase productivity and ensure consistent documentation for efficient resolutions.
Inventory optimization
Real-time sentiment analysis
Analyze call interactions' sentiment to gauge customer satisfaction levels, enabling real-time corrective actions for improved overall satisfaction.
Supply chain network optimization
100% Call scoring
Score all calls consistently, identify areas of improvement, and promote best practices to enhance customer experience, agent performance, and new agent onboarding.
Supply chain risk mitigation
Comprehensive agent insights
Assess agent performance using insights on first-call resolution rate, politeness, call hygiene, and agent comparisons, while informing corrective actions as needed.
Supply chain risk mitigation
Business-specific call reason
Prepare agents to identify precise reasons for customer calls. Capture accurate, multi-tiered call-reasons without any human bias. Acquire a better understanding of the motives behind customer calls.
Supply chain risk mitigation
Call center workforce optimization
Optimize staffing with multilingual agents, predict language needs for incoming calls, and route calls to skilled representatives efficiently.
Spend analytics
Spend analytics
Uncover negotiating leverage, provide actionable recommendations for savings, and de-risk the supply chain with ML-powered spend analytics.
Working capital payment term optimization
Contract analytics
Identify risks, and improve decisions by reading, analyzing, and comparing commercial contracts using AI to deliver business-critical insights.
Contract analytics
Working capital payment term optimization
Strengthen working capital with payment term optimization, optimizing payment terms, maximizing cash, avoiding penalties, and negotiating favorable discounts to enhance liquidity.

Value Proposition

With low upfront investment, quick ROI, and enhanced operational efficiency, our solutions help you unlock the true potential of data to drive superior business outcomes.
none

Faster and tangible outcomes
Get tangible value in record time. No more waiting for months or years for uncertain results

Pay only for outcomes

Outcome-driven solutions
We put our money where the math is

Plug, play and go live

Plug, play and go live
Hosted on-premise or as a service, requires no expensive consultants, and is ready to go live

Scalable businesses icon

Scalable for businesses of all sizes
Caters to Fortune 5 to mid-sized enterprises across diverse industries

10x Lower costs of Data Science

10x Lower costs of data enrichment
Build vs buy, Faster, Better, Cheaper. Less cost, Less risk

Effortless modernization

High Value, High ROI, and High Growth

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